Support - FAQ (Frequently Asked Questions)

Listening

Where can I listen to Australian Internet Radio?

Click the LISTEN LIVE button at the top of the left side menu.

What Players can I listen to Australian Internet Radio with?

Windows: Windows Media Player, Winamp, iTunes, Real Player.
Macintosh: iTunes, VLC, Real Player
(follow program instructions for adding/listening to a stream.

How do I know what song is playing?

In certain players the current song playing will be displayed.
Windows: iTunes, Winamp, Real Player will all show the name of the song, (note: Windows media player will not display the current song playing).
Macintosh: iTunes will show the current song playing.

I have not received my confirmation email to login to the Australian Internet Radio website.

Check your junk email/email filters to see if the email is there.

Problems

If the stream does not play, or has poor playback check the following:

- That you are connected to the internet
- Your Internet connection may not be fast enough to play the stream. To solve this increase the buffer size on your program to reduce the chance of the stream dropping out.
- You may not be logged in, please create a user account and login to gain access to the stream links.
- If unable to login, your user name or password may be incorrect. Please check and try again.
- Your Access Arena account may not be up to date, if you have not joined access arena, you may not be able to listen to the stream.